1. Introduction
PeakTrekkers LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit our website or use our hiking and trekking tour services.
2. Information We Collect
We collect various types of information to provide you with an optimal experience both online and during your treks.
2.1 Personal Information
Contact Information: Name, email address, phone number, and mailing address.
Booking Information: Details you provide when reserving a tour, including preferences, payment data (handled through secure third-party processors), and any special requirements.
2.2 Non-Personal Information
Website Usage Data: IP address, browser type, device details, and data about how you use our site (e.g., pages visited, time spent). This is gathered through cookies and similar technologies.
3. How We Use Your Information
We use the information collected for the following purposes:
Service Delivery: To process bookings, communicate with you, and provide customer support.
Improvement: To analyze user behavior and enhance the quality and functionality of our site and services.
Marketing: To send newsletters, promotional offers, or updates—only if you have opted in.
Legal Compliance: To meet applicable legal and regulatory obligations.
4. Cookies and Tracking Technologies
We use cookies and related technologies to enhance your site experience, track usage, and deliver customized content. You may adjust your browser settings to disable cookies; however, doing so may affect certain site features.
5. How We Share Your Information
We do not sell your personal data. However, we may share it under these circumstances:
Service Providers: With trusted third parties that help us operate the website, process payments, or manage logistics.
Legal Requirements: If required by law, legal process, or to protect our rights or comply with a court order.
6. Data Security
We use reasonable technical and administrative measures to protect your personal data from unauthorized access, misuse, or loss. These include encryption, secure servers, and access restrictions. However, no system can guarantee complete security.
7. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold.
Correction: Ask for updates or corrections to inaccurate information.
Deletion: Request deletion of your data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails by using the link in our messages.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal data from children. If such information is identified, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our operations or legal requirements. Any changes will be posted here with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PeakTrekkers LLC
111 W Monroe St #130, Phoenix, AZ 85003
Phone: +1 602-675-5567
Email: info@peaktrekkers.com